Welcome to the Certificate Program in Business Correspondence and Business Facilitator (CP-BCBF), a transformative course meticulously designed to enhance your professional communication skills and facilitation expertise. In the contemporary business landscape, effective communication is paramount, and this program is tailored to empower individuals with the tools and knowledge needed to excel in diverse corporate environments.
Program Objectives
The CP-BCBF is crafted with specific objectives to provide participants with a holistic understanding of business correspondence and facilitation:
What is BCBF?
Role of BCBF Executive
Overview of BCBF Industry
Sourcing new customers in banking and Retail (IFIR)
Structure of Indian Banking
Rural/ Kiosk Banking
What is Financial Inclusion & Why it is required?
Small Medium and Large Inclusions
Structure of Financial Inclusion
Assistance in daily transaction and payment collection
Assisting Customers in application and Business process
Follow up with customers and handling queries/ complaints
Activities of Business Facilitator
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